Privacy Policy

Your privacy is important to us. It is ProWrite's policy to respect your privacy regarding any information we may collect from you across our website, https://prowrite.app/, and other sites we own and operate.

Information We Collect

We may collect and process the following data about you:

Information You Provide

  • Information provided through forms on our site, such as contact details.
  • Correspondence records if you contact us.
  • Responses to surveys or questions, though responding is voluntary.

Usage Data

Details about your visits to our site, including pages viewed, time spent, and referring websites. This data helps us improve our website.

Cookies

Our site uses cookies to enhance your browsing experience and provide essential functionalities. Cookies collect non-identifiable data, such as browser type, visitor location, and operating system. By using our website, you consent to cookie usage as described in this policy. If you prefer, you can adjust your browser settings to disable cookies, but some features may not work as intended. See www.allaboutcookies.org for more on cookies.

IP Addresses

We may collect information about your device, such as IP address, operating system, and browser type, for system administration and analytical purposes. This data is anonymized and not used to identify any individual.

How We Use Your Information

We may use the information held about you for the following purposes:

  • Website Experience: To ensure content is presented effectively on your device.
  • Communication: To respond to any inquiries, contact you via WhatsApp or email, and provide requested information or services.
  • Improvement: To collect statistical data that helps us improve site management and enhance user experience.
  • Notifications: To inform you of any changes to our services, with your consent.

Data Security

We implement strict procedures and security features to protect your personal information. However, please note that online transmission is not entirely secure, and we cannot guarantee the security of information sent to our site. Once we receive your data, we use appropriate security measures to prevent unauthorized access.

Disclosure of Your Information

We will not share your personal data with third parties except:

  • Where we have your consent.
  • Where necessary to fulfill a legal obligation.
  • For fraud prevention and credit risk reduction, if required by law.

Your Rights

Under GDPR, you have the following rights:

  1. Access: You may request access to the personal data we hold about you.
  2. Rectification: You may request correction of inaccurate or incomplete personal data.
  3. Deletion: You have the right to request deletion of your data under certain conditions.
  4. Restriction and Objection: You may restrict our processing of your data or object to certain types of processing, such as direct marketing.
  5. Data Portability: You may request a copy of your data in a structured, machine-readable format.

To exercise these rights, please contact us via the WhatsApp details provided on our website.

Data Retention

We retain your data only as long as necessary for the purposes stated in this policy or as required by law. If you wish to have your information deleted or updated, please contact us as described above.

Third-Party Links

Our site may contain links to external websites. Please be aware that these sites have their own privacy policies. We are not responsible for these policies and recommend reviewing them before submitting personal data to external websites.

Changes to This Policy

Any updates to our privacy policy will be posted on this page, and, where appropriate, notified to you by email.

Acceptance of This Policy

Your continued use of our website will be regarded as acceptance of our practices regarding privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

This policy is effective as of 20 October 2024.